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Coronavirus
(COVID-19)

Information Center

All Frequently Asked Questions

Last Updated:

Below is a cumulative list of all frequently asked questions (FAQs) related to COVID-19.

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General

At-home antigen tests are widely available at pharmacies, and, in some cases, are covered by insurance. If you are vaccinated, LVHN offers COVID testing for those without symptoms and for those experiencing symptoms. You can obtain a test at many local health centers and pharmacies as well. See the Pennsylvania Department of Health site or Lehigh’s HWC site for lists of local testing resources. For insurance purposes, it may be important to obtain a test in your county of residence or via your primary healthcare provider. 

Masks are optional indoors and outdoors on Lehigh campuses, with the exception of the Health and Wellness Center and in specific contexts or where people who are at high risk for complications due to COVID are located. In these situations signage and/or other means will be used to communicate this requirement. Events, meetings and registrar-scheduled classes may be areas where masking is required by event organizers or instructors. Masks must continue to be worn around others when isolating after a positive COVID test; please follow CDC guidance in these cases. 

General Vaccine Information

If you are experiencing COVID-like symptoms, whether you are unvaccinated or vaccinated--follow the established protocols, including contacting your medical provider to be tested, staying home and away from others to mitigate the risk of spreading the virus, and following any isolation protocols should you test positive for COVID. 

No. While an individual always has the option of sharing their vaccination status personally, the university will not share someone's vaccination status or personal information. 

The CDC offers more guidance on boosters, including eligibility, on the CDC website and Vaccines.gov provides location information for COVID vaccines and boosters.

Visit the Vaccination Resources page on the Coronavirus Information Center for more information about Lehigh's policies. 

Yes. The CDC says, “The federal government is providing the vaccine free of charge to all people living in the United States. Vaccination providers can be reimbursed for vaccine administration fees by the patient’s public or private insurance company or, for uninsured patients, by the Health Resources and Services Administration’s Provider Relief Fund. No one can be denied a vaccine if they are unable to pay a vaccine administration fee.​”

Regarding Lehigh’s student insurance, Wellfleet provides the following information: “Wellfleet will waive all out-of-pocket costs for the COVID-19 vaccine. Student members will not be responsible for co-pays, deductibles and co-insurance regardless of which FDA-approved vaccine they receive.”

The CDC outlines guidelines for vaccinated domestic and international travelers and the PA DOH current travel guidance page can be found here.

Refer to the PA DOH website for information about vaccine providers in your area.

The Centers for Disease and Prevention (CDC) has compiled safety information for COVID vaccines, including information for specific vaccines. The CDC also has information about adverse effects here. According to the CDC, adverse events that have been reported to the Vaccine Adverse Event Reporting System (VAERS) are accepted, even if it is not clear the vaccine caused the problem. The CDC, the U.S. Food and Drug Administration (FDA), and other federal agencies will continue to monitor the safety of COVID-19 vaccines.

 

Faculty or staff should not request information about students’ vaccination status. If a student volunteers such information, faculty must not ask about the reasons why a student is or is not vaccinated. The university will not share confidential health information.

Academics

Students who are required to isolate or quarantine must not go to class in person. They should inform their professors and instructors of their need to isolate/quarantine and work with them to keep up with their coursework. Faculty and instructors were encouraged by the Provost to provide guidance and flexibility for students who require isolation or quarantine. 

 

First, students should focus on staying home when sick and supporting their personal health, safety and wellness. Students should keep in contact with their professors about any course conflicts and work directly with their professors on a plan to make up any missed coursework. Faculty will accommodate quarantining/isolation needs throughout the semester.

Instructors who choose to shift to remote-only instruction should: 1. send an email to their chair indicating their plan for instruction for the coming week and 2. inform students of this planned shift. Faculty should indicate to students how they plan to support students who need to be in isolation. We understand that some students are hesitant to report a positive test for fear of falling behind in classes. All faculty have been instructed to work with students to ensure their ability to keep up with coursework if they need to quarantine or isolate. 

If an instructor becomes symptomatic or receives a positive COVID test result, the instructor should shift the class to remote instruction until the instructor receives a confirmed negative test result or, in the case of a positive test, is cleared to return to work. If the instructor is too sick to teach, the class can be rescheduled or an alternative instructor can be found. 

 

Health & Safety

If you are experiencing COVID-like symptoms, whether you are unvaccinated or vaccinated--follow the established protocols, including contacting your medical provider to be tested, staying home and away from others to mitigate the risk of spreading the virus, and following any isolation protocols should you test positive for COVID. 

Masks are optional indoors and outdoors on Lehigh campuses, with the exception of the Health and Wellness Center and in specific contexts or where people who are at high risk for complications due to COVID are located. In these situations signage and/or other means will be used to communicate this requirement. Events, meetings and registrar-scheduled classes may be areas where masking is required by event organizers or instructors. Masks must continue to be worn around others when isolating after a positive COVID test; please follow CDC guidance in these cases. 

For positive results, yesStudents should upload a copy of the report of their POSITIVE test results on the Health and Wellness Center patient portal. Follow the instructions and guidance provided by the Health and Wellness Center here. Faculty and staff should consult with their health provider. Students should contact the Lehigh Health and Wellness Center at 610-758-3870 for additional guidance about isolation and next steps.

For negative results, no. You do not need to upload your negative test results. Remember that the results only indicate that the coronavirus was not detected on the day you took the test. 

If the Health & Wellness Center is closed, call the main number at 610-758-3870 to reach the clinician-on-call for non-emergent health advice. You will first reach an answering service. Please provide them with your name and phone number and you will receive a call back from the clinician-on-call (a registered nurse, nurse practitioner, or physician who works at the Health & Wellness Center). Alternatively, you can access Lehigh Valley Health Network’s 24/7 nurse triage line at 1-888-402-LVHN to speak with a nurse to assess COVID and other symptoms, answer your questions, and discuss your testing options. A video visit is also an option. Additional information is available in the guide published here. 

In the case of a medical emergency, if you are on Lehigh's campus, call the Lehigh University Police Department (LUPD) at 610-758-4200. If you are not on Lehigh's campus, call 911. 

  • To be seen at the Health & Wellness Center, call 610-758-3870 to schedule an appointment. Visit the Health & Wellness Center website for additional information.
  • Counselors from University Counseling and Psychological Services are available for support and welcome and invite students to call the center to help address their concerns and anxiety to support their coping. They can be reached at 610-758-3880, or if this number is busy, please call 610-758-5183, Mon. - Fri. 8am-5pm. Overnight on-call services are also available and students can be connected to a clinician calling this same number.

During the week, students who are experiencing symptoms can be tested at the Health and Wellness Center. Results are usually available within an hour. Our Health and Wellness Center has additional staff to support those who are reporting symptoms and need to be tested, but there may be cases where the Health and Wellness Center refers you to a partner clinic to be tested.

Supplemental to the Health and Wellness Center, we have partnered with the Lehigh Valley Health Network to provide access to their 24/7 nurse triage line (1-888-402-LVHN). Speak with a nurse to assess COVID and other symptoms, answer your questions, and discuss your testing options. A video visit is also an option. For those who are tested at an alternate location, be aware that if you are not taking a rapid test, your results may take several days to be processed. If you receive a positive test from an outside source, be sure to let the Health and Wellness Center know and to upload your results on your health center portal.

International Students

The Office of International Students and Scholars has developed a page that answers questions specific to international students.

Isolation and Quarantine

No. Once the isolation period has been completed and an individual is cleared to return to work or school, evidence of a negative test is not required. 

We have gained a better understanding of COVID and its impact on our community. Vaccines, as well as new testing and treatment options, also have allowed us to adjust our response to the disease. COVID cases among students on our campus have typically been mild. Vaccination and boosters continue to reduce the severity of COVID, especially for those without other risk factors. With this context, our focus will shift towards mitigation efforts that are focused on protecting the most vulnerable from serious illness.  

CDC guidelines regarding isolation and quarantine are available here. Students should follow the instructions provided by the Health and Wellness Center

If you have questions related to specific medical concerns or symptoms, call the Health and Wellness Center at 610-758-3870 or contact us through the HWC secure message portal.

If you’ve been identified as a close contact, regardless of vaccination status or if you have had a previous infection, you are not required to quarantine if you are not experiencing symptoms. 

  • Wear a well-fitting mask for 10 days upon exposure. 
  • Test on day 6 after exposure even if you don’t have symptoms 
    • You can pick up an at-home antigen test from the Health & Wellness Center, and test on or after day 5 of exposure, or if you have symptoms.

Additional close contact information can be found here: CDC guidance for Close Contacts.

Students who are required to isolate or quarantine must not go to class in person. They should inform their professors and instructors of their need to isolate/quarantine and work with them to keep up with their coursework. Faculty and instructors were encouraged by the Provost to provide guidance and flexibility for students who require isolation or quarantine. 

 

Residential Life & Campus Resources

Counselors from University Counseling and Psychological Services are available for support and welcome and invite students to call the center to help address their concerns and anxiety to support their coping. They can be reached at 610-758-3880, or if this number is busy, please call 610-758-5183, Mon. - Fri. 8am-5pm. Overnight on-call services are also available and students can be connected to a clinician calling this same number.

Travel & Transportation

The CDC outlines guidelines for vaccinated domestic and international travelers and the PA DOH current travel guidance page can be found here.

Working at Lehigh

At-home antigen tests are widely available at pharmacies, and, in some cases, are covered by insurance. If you are vaccinated, LVHN offers COVID testing for those without symptoms and for those experiencing symptoms. You can obtain a test at many local health centers and pharmacies as well. See the Pennsylvania Department of Health site or Lehigh’s HWC site for lists of local testing resources. For insurance purposes, it may be important to obtain a test in your county of residence or via your primary healthcare provider.