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Coronavirus
(COVID-19)

Information Center

Lehigh University LVHN COVID-19 Student Health Guide

Last Updated: Oct. 2, 2020 at 4:58 pm

Starting immediately on 10/2/2020, LVHN is providing access to telehealth, COVID testing, assessment, and treatment to supplement the services provided by the University Health and Wellness Center. All medical record information from LVHN will be available to the University Health and Wellness Center providers as well.

These services include:

  • Access to 24/7 MyLVHN Nurse Information Line at 1-888-402-LVHN. ALWAYS DO THIS FIRST UNLESS YOUR SYMPTOMS ARE SEVERE
    Access to video visits and e-visits for rapid assessment and direction to the nearest testing location if needed.
    Access to nearby Assess and Test Centers and care by LVHN providers.

This guide includes all of the information students need to access these supplemental services from LVHN.

What Students Need to Do

  1. If you are experiencing severe symptoms, go to the nearest emergency room.
  2. If symptoms are not severe, call the LVHN Nurse Information Line first and they will direct your care.
  3. When you call the LVHN nurse information line, access a video visit, or go to an LVHN location, indicate that you are a Lehigh University student.
  4. Participate in contact tracing calls if you test positive or are a potential contact. It is very important to make yourself available for these phone calls in order to stop the spread of COVID-19

When should I contact the LVHN Nurse Information Line?

  • You feel you may have been exposed to COVID-19, either on campus or elsewhere, but have no symptoms
  • You are experiencing symptoms and think you might have COVID-19
  • You need help registering for MyLVHN to access a video visit
  • You need help using MyLVHN to access your test results
  • You have questions about your treatment plan while recovering from COVID-19

What do I do if I have symptoms?

If you are experiencing severe symptoms associated with COVID-19 such as shortness of breath, pain or pressure in the chest, confusion, inability to wake up or stay awake, or bluish lips or face, go to the nearest hospital emergency department. If, as with most patients, symptoms are mild, follow these steps:

  1. Immediately self-isolate at home to reduce the risk of exposing others.
  2. Call the MyLVHN Nurse Information line at 1-888-402-LVHN. Available 24/7.
  3. Follow the instructions provided by the nurse, which may include
  • Complete an E-Visit (detailed questionnaire visit submitted to a provider) by visiting MyLVHN.org or your MyLVHN app. Available for scheduling 24/7.
  • Complete an LVHN COVID-19 Video Screening by downloading the MyLVHN app. Available on-demand from 8 a.m. to 8 p.m. For complete instructions visit: https://www.lvhn.org/treatments/covid-19-video-screenings
  • Go to an assess and test center for testing and/or treatment.

LVHN participates in most insurance plans but if your insurance does not cover services at LVHN, this will be discussed at the time of service.

You can always choose to contact your PCP or other care provider first. Calling the LVHN Nurse Information Line and accessing a video visit allows for assessment without exposure to yourself or others, and is often the fastest way to obtain COVID-19 testing if needed.

How to Enroll in MyLVHN

All Lehigh faculty and staff are encouraged to sign up for a MyLVHN account if you have not already done so. It is an easy process and in the event you need to access care quickly an activated MyLVHN account will streamline the process. To enroll, follow these steps:

With an activation code (received at the test site)

  • Go to MyLVHN.org or download MyLVHN app.
  • Select “Sign up Now” button.
  • Complete the online form. You will need your personal activation code and last four digits of your social security number.

Without an activation code

  • Visit MyLVHN.org or download MyLVHN app.
  • Select “Sign up Now” button.
  • Select “Sign up Online” to complete the online form. You will need to provide your social security number. If available, include your LVHN medical record number.

COVID-19 Symptom Checker

In addition to fever screening, faculty and staff must be free of ANY symptoms suggested to be related to COVID-19.

If you do not feel well, or especially if you are experiencing any of the symptoms below, DO NOT REPORT TO CAMPUS!

At this time, these symptoms have been identified by the CDC as potential indicators of COVID-19.

  • New loss of smell or taste
  • Flu-like illness
  • Fever (subjective sense of high temperature or thermometer reading equal to or greater than 100 F/37.7 C) and/or chills
  • New cough (cough that started with onset of other symptoms listed)
  • Shortness of breath
  • Sore throat
  • Diarrhea/nausea
  • Congestion or a runny nose
  • Additional symptoms that may be associated with COVID-19

LVHN Assess and Test Locations Near Lehigh University

LVHN ExpressCARE Muhlenberg
2649 Schoenersville Road, Suite 100
Bethlehem, PA 18017
P: (484) 884-8146

Hours of Operation:
M-F 8 a.m - 8 p.m.
S/S 9 a.m - 3 p.m.  

Distance from Lehigh University: 5.3 miles

Coordinated Health – Drive Thru Clinic
3100 Emrick Blvd
Bethlehem, PA 18020
P: (610) 861-8080

Hours of Operation:
MWF 10 a.m - 4 p.m.
TTh Noon - 6 p.m., Sat 9 a.m - 12 p.m.

Distance from Lehigh University: 5.3 miles

Coordinated Health Care On Demand
2300 Highland Ave
Bethlehem, PA 18020
P: (610) 861-8080

Hours of Operation:
M-F 8 a.m  - 8 p.m.
S/S 8 a.m  - 5 p.m.

Distance from Lehigh: 6.2 miles

Treatment for COVID-19

  • Many people experience mild symptoms and recover at home without specific treatment.
  • Your care provider will provide treatment options based on your specific needs.
  • Contact the LVHN Nurse Information Line anytime during recovery with questions.
  • Isolate to prevent risk to others.
  • With mild or no symptoms, remote study may be permitted.

Contact Tracing

  • Lehigh University and LVHN will work with local health bureaus and the PA Department of Health to complete contact tracing.
  • You will be asked to identify contacts.
  • Your contacts will be notified and the University will ensure contact tracing is complete. The identity of the infected person will be kept confidential during the contact tracing process.